Tale Out Privacy Policy
Tale Out Privacy Policy
Tale Out values and respects the privacy of the people we engage and deal with. Tale Out is committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) (Privacy Act) and other applicable privacy laws and regulations.
This Privacy Policy (Policy) describes how we collect, hold, use and disclose your personal information, and how we maintain the quality and security of your personal information.
The personal information we collect about you may include:
name;
mailing or street address;
date of birth;
email address;
phone number
We use personal information for many purposes in connection with our functions and activities, including the following purposes:
provide you with information or services that you request from us;
deliver to you a more personalised experience and service offering;
improve the quality of the services we offer;
internal administrative purposes;
marketing and research purposes;
We may disclose your personal information to third parties in accordance with this Policy in circumstances where you would reasonably expect us to disclose your information. For example, we may disclose your personal information to:
our third party service providers;
our marketing providers;
our professional services advisors;
Tale Out will take reasonable steps to ensure that the personal information that we hold about you is kept confidential and secure, including by:
having a robust physical security of our premises and databases / records;
taking measures to restrict access to only personnel who need that personal information to effectively provide services to you;
having technological measures in place;
We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.
This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit the cookies Squarespace uses.
These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.
These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.
We may send you direct marketing communications and information about our services, opportunities, or events that we consider may be of interest to you if you have requested or consented to receive such communications. These communications may be sent in various forms, including mail, SMS, fax and email, in accordance with applicable marketing laws, such as the Australian Spam Act 2003 (Cth). You consent to us sending you those direct marketing communications by any of those methods. If you indicate a preference for a method of communication, we will endeavour to use that method whenever practical to do so.
You may opt-out of receiving marketing communications from us at any time by contacting us using the details set out in the “Contact us” section of the website.
We will not keep your personal information for longer than we need to. In most cases, this means that we will only retain your personal information for the duration of your relationship with us unless we are required to retain your personal information to comply with applicable laws, for example record-keeping obligations.
This website includes share buttons which enable you to share pages or other content from this site to the following third party services. If you click a share button, these third parties may receive your personal data, including:
Information about your browser, network and device
Details about the web page or content you shared or proposed to share
Your IP address
This website includes commenting functionality on some pages which enables you to post a comment. This website collects personal data when you post a comment, including:
Your name (which will be displayed as part of your posted comment)
Your email address (optional, to let you know if someone replies to your comment)
Your website URL (optional)
This website includes “likes” functionality on some blog posts which enables you to “like” a post. This website collects personal data when you like a post to try to prevent the same person from liking the same post during the same visit, including:
Information about your browser, network and device
Details about the web page or content you shared or proposed to share
Your IP address
We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.
For complaints about how Tale Out handles, processes or manages your personal information, please contact taleoutcompany@gmail.com. Note we may require proof of your identity and full details of your request before we can process your complaint.
Please allow up to 5 business days for Tale Out to respond to your complaint. It will not always be possible to resolve a complaint to everyone’s satisfaction. If you are not satisfied with Tale Out’s response to a complaint, you have the right to contact the Office of Australian Information Commissioner (at www.oaic.gov.au/) to lodge a complaint.
If you have a question or concern in relation to our handling of your personal information or this Policy, you can contact us for assistance as follows.
Henry Delves
Andrew Nilon